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Victor Slenter (ACMMP) assesses that the effectiveness of the planning model can be evaluated in several ways.
There is the evaluation whether the planning model:
- has contributed to the decision making process;
- is mathematically sound;
- is appreciated and accepted by the health field;
- does cover all the relevant parameters.
So, learning from ACMMP way to operate:
- Implementation of an evaluation system is not the first item on the agenda. As of the second planning document, the results/ effects of prior one(s) should be part of the document.
- When you use experts frequently, you should be able to have a hunch on whether you are on the right track or not.
- It’s important to organise and personalize the customer satisfaction scheme to use.
- It’s useful to discuss the time interval in which the evaluations should be repeated.
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Good practice: Self-evaluation of the effectiveness of the planning model in the Dutch planning system
Expert: Victor Slenter | Medical specialist Society & Health | CEO | Areas of special interest: Specialists for the Mentally Disabled/ Medical Graduates/ Public Health Officers
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Download the document [PDF 290 KB] (Planning Capacity Evaluation in The Netherlands)